Question 1

How fast is the website delivery?

Accepted Answer

If you choose a template and provide all content upfront, we guarantee a go-live within 24 hours. Customizations or additional features will extend the timeline, which will be communicated beforehand.

Question 2

Do I have to build or design anything myself?

Accepted Answer

No, not at all! This is a complete "done-for-you" service. We handle all the technical work, design, and content setup. You just focus on your business.

Question 3

What is the cancellation and refund policy?

Accepted Answer

We offer a no-questions-asked 7-day refund on your first billing cycle. After that, you can cancel your subscription anytime, and you will not be billed for the next cycle. There are no long-term lock-ins.

Question 4

Who handles website edits and updates?

Accepted Answer

We do! All our subscription plans come with a set number of free monthly edits. Minor copy, image, and layout tweaks are handled within 24–48 hours. New pages or major feature integrations are treated as separate add-ons.

Question 5

How does customer support work?

Accepted Answer

We offer live, priority support via WhatsApp during business hours, with emergency support available on weekends. Pro and Growth plan users receive priority service.

Question 6

Who owns the website and content?

Accepted Answer

You own your content and domain, always. While we own the design for subscription plans, we provide migration-ready exports if you choose to move, ensuring full portability.